Clastly Pro features aren't available after purchase
Updated:
If the Clastly Pro purchase screen still appears after purchase, restore your purchases and review your subscription status.
The purchase screen or a message saying your purchase can’t be verified may appear when Clastly hasn’t verified the purchase, can’t find an active subscription, or detects a payment issue.
Option 1
Restore your purchases
- Check which Apple Account you used for the purchase and connect to the internet.
- Follow Restore purchases to refresh your purchase status.
Option 2
Review your subscription status
- Open Clastly Pro from Settings at the bottom of the collection list.
- If the subscription status screen appears, review Status and Ends or Next Renewal.
- If Payment Issue appears, choose Update Payment Method and follow the instructions.
To change your subscription, see Cancel or change your subscription.
If the problem continues, include your Clastly version, purchased plan, displayed subscription status and message, and the result of restoring purchases when contacting support.
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